There are a few things we think you should be aware of if you are using the Zoom LTI Pro integration with your LMS and Echo360. Some of these items are addressed in the help procedure articles but some are more "side items" that you may run into. As always, if you encounter problems and need assistance, contact your Echo360 support representative or email email@example.com.
Check Opt-In Status and Alternate Email
For full Zoom/LMS/Echo360 integration, Echo360 Instructors MUST be opted in to the Automatic copy of Zoom recordings to Echo360 (the toggle is turned on). This ensures that Echo360 can ingest your Zoom recordings at all. Minimally it ensures that your recordings appear in your Echo360 library.
In addition, your Zoom login email must match your LMS/Echo360 email, OR your must configure an Alternate email for their Zoom account. This ensures that Echo360 can identify which are YOUR recordings, pull them from the Zoom cloud and write them to your library and to the linked sections.
Check YOUR Zoom Account Recording Settings
Zoom has a wide variety of options and settings you control for YOUR Zoom account and the meeting recordings you generate. We have documented our recommendations for these in order that you are both recording WHAT you want from each meeting, as well as ensuring your meetings are written to the Zoom cloud. Echo360 can only ingest Zoom meeting recordings that are written to the cloud.
Use Different Meeting IDs for Different Courses
The association of each Zoom Meeting ID with a different LMS Course and then a different Echo360 section generally relies on the Meeting IDs for each course's class meetings to be unique. You can easily have multiple Zoom meeting IDs for a single LMS course, that write to a single Echo360 section. However, using the SAME Zoom meeting ID across multiple LMS courses and into multiple Echo360 sections has been shown to cause some issues.
The result of this is that we recommend against using the Import Meeting or Disassociate Meeting features of the Zoom LTI Pro scheduling interface. The main issue is that the association/disassociation of Zoom meetings to LMS courses in this way does NOT propagate over to Echo360. So Echo360 never actually knows that a Zoom Meeting ID should no longer be attached to an Echo360 section, and therefore keeps writing those recordings into the previously-associated section.
Don't Use Your Personal Meeting ID for Course Meetings
Similar to the previous section regarding unique Meeting IDs, using your Personal Meeting ID for the LMS-Echo360 associated Zoom meetings is NOT recommended. Essentially once that meeting ID is associated with an Echo360 section through the LMS course, it's difficult to unlink them.
Because your institution is already integrated with Echo360, you can use your Personal Meeting ID for meetings. Just please don't schedule those meetings through the LMS Course interface with Zoom. Do those directly in Zoom. Those recordings will end up in your Library. From there you can publish them anywhere you need to.
Besides that, the resulting classes in Echo360 will only ever have the title "Personal Meeting Room" even if you give the meeting a different name. So please, just don't.
Be Sure to Click Through to your Echo360 Section
Even if your administrator does all the connecting bits for you. Even if you have never had to select an Echo360 section to link your LMS to. Even if the Echo360 section is automatically created when you link through. Click your way into your Echo360 section FIRST. Land on the section home page (also called the Class List, though in some cases there might not be any classes there yet).
Just associating the LMS Course to an Echo360 section is not enough. The Zoom LTI Pro integration requires that an actual pass-through occurs, to ensure that Echo360 knows which recordings to auto-publish to which sections.
This step is clearly defined in the Echo360 documentation for completing the integration.
Zoom Settings Mapping in Echo360 does not Map LTI Pro-mapped Zoom Meetings
If you go to your Account Settings page in Echo360 (click the Cog icon in the top-right corner, then select Account Settings), then select Zoom Settings from the left, you will see the Opt-In/Out toggle referred to at the top of this page, and a button for configuring an Alternate Email for your Zoom account login.
Below all that, you will see a table that lists ALL of your Zoom meeting IDs, their name, and a drop-down list that lets you map each ID to an Echo360 section, or to your Library. This table simply lets you tell Zoom where you want those meeting recordings to go when they are complete.
IF your institution is using the LTI Pro integration, and you have set up some Zoom meetings from within each of your LMS courses, those meetings also show up in this list. HOWEVER, you CANNOT use this list to map those meeting recordings. While the list will show "Library" as the target location, those meetings are actually mapped to the Echo360 section you linked to through your LMS course.
You CAN use this table to map non-LTI Pro generated meetings to different locations. Including your Personal Meeting ID if appropriate. This is another reason you should NOT use your Personal Meeting ID for LTI Pro-generated course meetings. That meeting's recordings cannot be easily remapped to another location once mapped through LTI Pro in the LMS course. And you would not be able to change that mapping through the Zoom Settings page if you used it through the LTI Pro interface in your LMS.
LTI Pro Zoom Meetings cannot be easily unlinked from Auto-Created Echo360 Sections
If your institution is using LMS Simplified Provisioning, and your Echo360 Sections are automatically created when you link through from the LMS Course, as an instructor you will NOT be able to 'unlink" that Echo360 section from the Zoom meetings you create through the LMS. An administrator would have to do that for you, or at least provide assistance.
In instances where an existing Echo360 section is linked to from the LMS, instructors will have an "Unlink LMS Course" button in Echo360 that they can use to unlink or remove the association of the LMS course from this Echo360 section. Auto-Created courses do not provide this button, as it is assumed that the LMS Course to Section association is intended and not due to a mistaken mapping.
An administrator can "unlink" these for you or assist you, by turning OFF the simplified provisioning option and allowing you to pass into your Echo360 section from the LMS. This will provide the "Unlink LMS Course" button you would need.
This is a lot of work. And should not be necessary, so long as you generate new Zoom Meeting IDs for each of your LMS courses, ensuring they are unique.